Role-Based Training Programs
We develop and deliver training specifically tailored to different roles within your organization, ensuring each group receives the most relevant information and skills.
- End-User Training (Jira, Confluence, JSM).
- Project Manager / Team Lead Training.
- Scrum Master & Product Owner Workshops.
- Jira & Confluence Administrator Training.
- JSM Agent & Service Desk Manager Training.
Atlassian Tool-Specific Modules
Deep dive into the functionalities of specific Atlassian products with our focused training modules, covering everything from basic usage to advanced configurations.
- Jira Software: Agile boards, backlogs, sprints, reporting.
- Jira Service Management: Portal setup, queues, SLAs, automation.
- Confluence: Space organization, page creation, macros, permissions.
- Jira Work Management: Business project templates, list views, calendars.
- Advanced JQL & Reporting Workshops.
- Marketplace App Training (e.g., Structure, Tempo, EazyBI).
Agile Practices & Methodologies Workshops
Go beyond tools and embed Agile principles within your teams. Our interactive workshops cover various Agile frameworks and best practices.
- Introduction to Agile & Lean Principles.
- Scrum Framework Deep Dive.
- Kanban Method & Flow Optimization.
- Effective User Story Writing & Management.
- Agile Estimation Techniques.
- Facilitating Effective Retrospectives.
Custom Training Material Development
We create high-quality, branded training materials tailored to your specific configurations and processes, ensuring ongoing reference and support for your teams.
- Custom user guides and quick reference sheets.
- Process-specific "How-To" documentation.
- Development of slide decks and presentation materials.
- Creation of hands-on lab exercises.
- Video tutorial production (optional).
Flexible Delivery Methods
We offer various training delivery options to suit your team's location, schedule, and learning preferences.
- On-site, instructor-led training sessions.
- Live virtual classroom training (interactive).
- Blended learning approaches (mix of live and self-paced).
- Train-the-trainer programs for internal champions.
- Post-training support and Q&A sessions.